Last Updated: July 10, 2018
At Pluribus Networks, Inc., we change the way software-defined networks are built and operated by radically simplifying the network architecture.
Please read this policy carefully to understand how we handle and treat your personal information.
What information do we collect?
SUMMARY:Pluribus Networks collects data to enable us to make our Products available to you, and to provide you with the best experiences on our website and with our Products. You provide some of this data to us directly, such as when you register to create an account on our website, subscribe to a newsletter, respond to a survey, contact us for support, or contact us as a prospective customer, vendor, supplier, or consultant. We get some of your data by recording how you interact with our website and our Products by, for example, using technologies like cookies. We also obtain and process data in the context of making the Products available to you.
What do we use your information for?
We use the data we collect to operate our business, and to make the Products available to you. This includes using the data to improve our Products, and to personalize your experiences. We may also use the data to communicate with you to, among other things, inform you about your account, provide security updates, and give you information about the Products. We may also use the data to manage your email subscriptions, improve the relevance and security of our website, respond to user enquiries, send you periodic marketing communications about our Products, and improve the relevance of our advertising.
How do we protect your information?
We implement a variety of security measures to help maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology. Sensitive information can only be accessed by those authorized with special access rights to such systems, and who are required to keep the information confidential.
How do we ensure that our processing systems remain confidential, resilient, and available?
SUMMARY:We implement a variety of measures to ensure that our processing systems remain confidential, resilient, and available. Specifically, we have implemented processes to help ensure high availability, business continuity, and prompt disaster recovery. We commit to maintaining strong physical and logical access controls
SUMMARY:Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies, but if you do, your ability to use or access certain parts of our website may be affected.
Do we disclose any information to outside parties?
SUMMARY:We share your personal data with your consent, or as necessary to make the Products available to you. We also share your data with vendors working on our behalf; when required by law, or to respond to legal process; to protect our customers; to protect lives; to maintain the security and integrity of our Products; and to protect our rights or our property.
How to Access and Control Your Personal Data
You can view, access, edit, or request a copy of your personal data. You can also delete certain elements of your personal data, or move certain elements of your personal data to “inactive” status where the data will no longer be processed. You can also make choices about Pluribus Networks’ collection and use of your data.
You can always choose whether you want to receive marketing communications from us. You can opt out from receiving marketing communications from us by using the opt-out link on the communication, or by visiting both your user dashboard and the customer portal in your applicable Salesforce account.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website or through our Products. If you access other websites using the links provided, the operators of these websites may collect information from you that they will use in accordance with their privacy policies. These third party sites have separate and independent privacy policies. Pluribus Networks, therefore, has no responsibility or liability for the content or activities of these linked sites. Nonetheless, we seek to protect the integrity of our site, and welcome any feedback about these third party sites.
Where we Store and Process Personal Data; International Transfers
Personal data collected by Pluribus Networks may be stored and processed in the United States or in any other country where Pluribus Networks or its affiliates, subsidiaries or service providers maintain facilities. The storage location(s) are chosen in order to allow us to operate more efficiently, to improve performance, and to create redundancies in order to protect the data in the event of an outage or other problem. We take steps to ensure that the data we collect is processed according to the provisions of this Policy, and that we comply with the requirements of applicable law wherever the data is located.
We transfer personal data from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we engage in such transfers, we use a variety of legal mechanisms, including contracts, to help ensure that your rights and protections travel with your data. To learn more about the European Commission’s decisions on the adequacy of the protection of personal data in the countries where Pluribus Networks processes personal data, please visit: ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm
We may retain your personal information for as long as you continue to use the Products, have an account with us, or as necessary to fulfill the purposes outlined in this Policy. You can ask to close your account by contacting us at the details above, and we will either delete your personal information, or move it to “inactive” status where it will no longer be processed.
We may, however, retain personal information for an additional period as is permitted or required under applicable laws, for legal, tax, or regulatory reasons, or for any other legitimate and lawful business purpose.
We will update this Policy when necessary to reflect customer feedback, as well as to reflect periodic changes in our website or our Products. When we post changes to this Policy, we will revise the “last updated” date at the top of the Policy. If there are material changes to the Policy or in how Pluribus Networks uses your personal data, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review this Policy to learn how Pluribus Networks is protecting your information.
How to Contact Us
If you have a technical or support question, please send us an email at email@example.com.
If you have a privacy concern, complaint, or a question for the Data Protection Officer of Pluribus Networks, please contact us by sending us an email at firstname.lastname@example.org. We will respond to questions or concerns within 30 days.
Unless otherwise stated, Pluribus Networks, Inc. is a data controller for personal data we collect through the website and our Products subject to this statement. Our address is Pluribus Networks, Inc., 6001 America Center Drive, Suite 450, San Jose, CA 95002.